Roto-Rooter Plumbing & Water Cleanup

Rebecca Mcalear

a month ago

Chalana was very thorough in providing the options to fix my disposal problem. He reviewed pricing and allowed me to understand the terms prior to addressing the issue. He did fix my disposal as well.

Lynne T

4 months ago

When an upstairs water spill created leaks in my ceiling , Frankie and his crew were sent to do water mitigation. They were great! Took care of protecting my furniture, carpets, etc during the process and then left everything cleaned up and back in place when done . The actual ceiling work was so well done also . The next few days David came out daily to check moisture levels in the ceiling . He was awesome and kept me informed of daily timeframes and in accommodating my schedule . I can’t say enough for the positive experience I had with Frankie ,his crew , and David . They did a great job and were so accommodating . Their level of skill , professionalism and pleasantness just made the situation and process a little easier to accept and deal with . I would highly recommend them.

erin

2 months ago

Chalana came to put house this morning when we discovered we had no water. Pipes were frozen. He did a great job unfreezing the pipes and advising us how to handle very cold days in the future. Above and beyond. Great service provider! Will call again!

Donna Myer

2 months ago

Jake was my plumber. He was excellent. He diagnosed the problem immediately and was able to sneak out the main drain. In addition he was extremely kind and courteous he unplugged my washer and waited with me to make sure that it were just a couple minutes. I am hoping this review might get him an increase in his

John J

2 months ago

Response was 30 minutes after the call. Brian the tech identified the problem, called your adjuster Tim. Both were here both gave great service. Both gentlemen were awesome, professional and friendly. If I had any worries they explained and put me at ease. Great job guys and thank you

Amiee Clarke

3 months ago

Had a toilet overflow, sewage flooded basement. Roto Rooter has been great. From initial fixing frozen sewer line to remediation. Tyler walked me through whole process & Kevin did the clean up..I could be more happy. Very professional & courteous, fast & on time. Price was reasonable for emergency services. Coupons came in handy. Will use again

BUCKS LODGE

2 months ago

Brian was great to deal with which is always nerve racking with most plumbers. He was honest, on point with pricing , had unlimited knowledge with how to address my plumbing issues. Easy going quick and no mess to clean up once done. I would highly recommend his services and Roto-Rooter.

Dia Johnson

2 months ago

These guys are great. This family owned business has been around for a long time and their work proves it. They’re very professional, timely, friendly, knowledgeable and overall great people to work with. Bobby came out to service my property and not only diagnosed the issue but also educated me on the root cause. I would recommend this company to everyone. 10/10.

Marquise Ray

a month ago

I recently had the pleasure of working with Chalana from Roto-Rooter, and I can’t say enough good things about the experience. He did a phenomenal job from start to finish. My shower had a serious issue — there was a snake stuck in the drain, and I honestly didn’t know what to expect. Chalana handled the situation calmly, professionally, and with real expertise. He quickly diagnosed the problem, cleared the clog, and made sure everything was working properly before leaving. He was punctual, respectful of my home, and took the time to explain what he was doing and how to prevent future issues. It’s not every day you run into someone who combines skill, professionalism, and great customer service the way she does. Highly recommend Chalana to anyone needing plumbing work done. He absolutely exceeded expectations.

Karl Myers

a month ago

Roto-Rooter saved the day today. We had a sewer line clog—not a great way to start a Saturday! We called RR and they dispatched Brian within an hour. A supervisor called shortly after and said he was coming, too. Very impressive responsiveness on a weekend. Brian was so friendly and knowledgeable. He diagnosed our issue, explained the problem we were having, and walked me through how he would fix it. Every step of the way he kept me posted on progress and timing. He was fully transparent about the cost and what we wound up paying was very reasonable, especially since it is a Saturday. No pressure or sales tactics. We paid much less than the “names” that advertise on local TV. We could not be happier and are so relieved after a stressful situation. We will call RR from now on for all our needs in this area.